Services Coaching

Time To Move On has more than two decades experience and expertise in the telecom services industry, specifically with services that are delivered to business customers and corporate accounts. These are all individual programs that will be customized and can be suitcased, depending on the situation and the candidates. Specifically we are able to coach and support professionals, managers and talents in Telecom Services Providers that are or will be responsible for:

  • Customer Program Management for corporate accounts
  • Professional and global services: presales, consultancy, implementation and operations & maintenance.
  • Customer Council Meetings and Customer Satisfaction approaches
  • Training Plans of Action strengthening organisational change
  • Bridging the gap workshops
  • Revenue assurance and profitability plans
  • Business acceleration plans
  • Involving staff in your strategic thinking

Dirk Alberti is a coach with 25 years of international management experience in the telecom industry and a 2019 certified Designing Your Life coach.

Today he runs Time To Move On business coaching, supporting professionals with their management practice and helping professionals with strengthening their career development.